"Every time we made a mistake instead of having a witch hunt to find out who had caused the mistake we all got excited about how we fix the problem, and we didn't spend any time looking for who was responsible. Because if you spend your time looking for who caused the problem all you do is create an environment where people are scared to make any move unless they can be 100% sure that they are going to be right. Now when you are in pioneering territory there is no way you can be 100% sure that you are not going to come unstuck".
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